Privacy Policy

A legal disclaimer

The information provided by Merch Mode Metrics is for educational and strategic purposes only. We do not guarantee specific financial or business results. Decisions made based on our content or services are your responsibility.

No part of this website or associated content constitutes legal, financial, or investment advice.
By using our services, you accept that outcomes will vary and depend on your own implementation and context.

For questions or legal concerns, please contact us: info@merchmodemetrics.com

Privacy Policy - Merch Mode Metrics

Effective Date: June 01, 2025

At Merch Mode Metrics, we respect your privacy and are committed to protecting your personal and professional information. This Privacy Policy outlines how we collect, use, store, and protect the information you share with us.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, company name, role, or other contact information submitted via forms, newsletter sign-up, or consultations.
Professional Information: Business data, commercial metrics, or brand details shared voluntarily for consultancy or collaboration purposes.
Technical Data: Website interaction, device type, browser information, and cookies to help improve user experience (only with consent, where applicable).

2. How We Use Your Information

We use your information to:

Provide consulting services and insights tailored to your business.
Respond to inquiries and provide support.
Deliver newsletters, tools, and updates you've subscribed to.
Improve the site’s design, content, and usability.
Maintain compliance with applicable laws and regulations.

We do not sell or share your information with third parties for commercial use.

3. Confidentiality and Data Handling

All business-related materials and data shared with us are treated with strict confidentiality.
We take reasonable technical and organizational measures to protect your information from loss, misuse, or unauthorized access.
If collaborating under a formal agreement, additional non-disclosure terms can be agreed upon.

4. Data Retention

We retain data only for as long as necessary to fulfill the purposes outlined, or as required by law. You can request deletion or review of your data at any time by contacting us.

5. Your Rights

You have the right to:

Access the data we hold about you.
Correct or update your information.
Withdraw consent or unsubscribe at any time.
Request deletion or data portability.

To exercise your rights, please contact: info@merchmodemetrics.com

6. Cookies & Analytics

We use limited analytics tools and cookies to enhance your site experience. You’ll be notified about cookie use upon visiting the website, with options to opt out.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here, with the effective date clearly shown.

8. Contact

If you have any questions about this Privacy Policy or how your data is handled, please reach out:

Email: info@merchmodemetrics.com
Website: www.merchmodemetrics.com

Terms of Service

TOS - Merch Mode Metrics

Effective Date: June 01, 2025

Welcome to Merch Mode Metrics. By using our website, tools, or services, you agree to the following terms and conditions. Please read them carefully.

1. Services Overview

Merch Mode Metrics offers consulting, insights, and resources related to fashion, retail, and merchandise planning. This may include content, templates, data visuals, newsletters, and strategic advisory.

2. Acceptance of Terms

By accessing or using our site or services, you confirm that you are over 18 years of age and agree to these terms. If you do not agree, please discontinue use of our services.

3. Intellectual Property

All materials, including visuals, templates, charts, and written content provided through Merch Mode Metrics, are protected by copyright and intellectual property laws.

You may download or use our free resources for personal or internal business use.
Redistribution, resale, or replication without prior written consent is strictly prohibited.

4. User Responsibilities

You agree not to:

Misuse the site or its tools.
Attempt to reverse engineer, copy, or distribute our proprietary content.
Submit false or misleading information.

5. Confidentiality & Client Data

All business information shared with us will be handled in strict confidence, in line with our Privacy Policy and Confidentiality Statement.

6. Limitation of Liability

While we strive to provide accurate and timely insights, Merch Mode Metrics is not liable for:

Business outcomes based on advice or templates provided.
Downtime, errors, or interruptions on our website.

Use of our services is at your own discretion and risk.

7. Payments & Subscriptions

Where applicable:

All paid services or digital downloads will be clearly priced.
Subscription plans (e.g., newsletter, premium resources) will be billed per the selected frequency.
Cancellation or refund requests can be submitted via email.

8. Termination

We reserve the right to suspend or terminate access to any user who breaches these terms.

9. Governing Law

These terms are governed by the laws of the United Kingdom (or your operating region, if different), and disputes will be handled in its jurisdiction.

10. Contact

Email: info@merchmodemetrics.com

Confidentiality Statement

Merch Mode Metrics

At Merch Mode Metrics, confidentiality is not just a policy — it’s a professional standard. We recognize that your person, brand, data, and strategic priorities are sensitive and valuable.

1. Mutual Respect for Privacy

We pledge to handle all proprietary and business information shared with us during consultations or collaboration in strict confidence.

2. Data Protection Practices

Unless explicitly authorized, we will not:

Share, publish, or discuss your data with third parties.
Use your information in marketing or testimonials without written permission.
Retain your commercial materials longer than necessary.

3. Secure Communication

We use secure digital platforms to exchange documents, feedback, or materials.

Additional confidentiality clauses can be incorporated into client agreements if required.

4. Exceptions

The only exceptions to confidentiality include:

Legal obligations where disclosure is required by law.
Aggregate-level insights used for education or industry trend discussion (without any identifiable data).

5. Commitment to Ethics

Our goal is to be a trusted advisor and thought partner. We commit to maintaining the highest ethical standards in all our engagements.